We're really only used to recieving warm fuzzy feels from our customer feedback, but in the unlikely event that you are not satisfied with your printed product, please email teams@giftitprinted with the following information
- Order number
- Item you wish to return
- Reason for return
- Photograph that clearly shows damage/fault
We will be in touch pronto. We will definitely organise a replacement or refund for you should the item meet our returns policy.
- Only items that are damaged or faulty warrant a return, with no items accepted after 21 days of reciept of purchase.
- Worn items are not eligible for exchange nor credit
- Change of mind or preference is not eligible for exchange nor credit
- Personalised items where incorrect type has been entered at time of purchase are not eligible for exchange nor credit so please check spelling and/or dates typed when ordering.
- Incorrect sizing will not be eligible for exchange nor credit. Items are customised to your order so please ensure you have used the sizing guide measurements.
- Underwear is not eligible for exchange nor credit.
